Twitter to customers: "They’ve in frequent"
Do you react differently to someone you don't know on Twitter when you and that person have something in common? The social network is running a test to find out.
Android users replying to someone they don't follow or engage with may see a "They Have Similar Matters" prompt, which lists topics such as topics both people follow and mutual connections.
The social network refers to the new role as a humanization call, and senior conversational product manager Christine Su said in a statement: "It's human nature to be careful when responding to someone you don't know. In In the heat of the moment, people can forget that there is someone else behind a Twitter account. By showing what we have in common, we want to remind people of what connects us as a starting point. "
The test is part of Twitter's ongoing effort to improve the health of conversations on its platform, and the social network will consider expanding when it comes to seeing less toxic responses and more thoughtful, more human connections.
Sometimes you have more in common than you think.
On Android, we're testing a way to highlight similarities when replying to someone you don't follow or deal with. We can show the topics you are both following, your mutual connections, or their profile bio. pic.twitter.com/aaPnCXtxTJ
– Twitter support (@TwitterSupport) December 17, 2020